Comparison of LHDN e-Invoice submission errors versus a successfully validated e-invoice with QR code in Malaysia

LHDN E-Invoice Compliance: Common Mistakes to Avoid in 2025

LHDN E-Invoice Compliance: Common Mistakes to Avoid in 2025

Malaysia’s LHDN e-Invoice framework is transforming how businesses issue invoices, validate transactions, and report sales. But with this shift comes a learning curve — and making mistakes can delay your compliance or even lead to penalties.

If your business will soon need to submit invoices via MyInvois, here’s what you must avoid.


1. Missing the Mandatory Validation Step

An invoice is not considered valid until it’s submitted to MyInvois and receives a Unique Validation Code and QR code from LHDN.
Common error: Issuing a PDF invoice without MyInvois validation.
Solution: Always validate through the MyInvois portal or API before sending it to customers.


2. Incorrect Buyer Information

The buyer’s name, business registration number, and tax ID must exactly match LHDN records. Even small typos can trigger rejection.
Tip: Integrate your accounting system with a customer master database to reduce human error.


3. Wrong Invoice Type

The MyInvois system accepts different invoice types:

  • Standard Tax Invoice
  • Simplified Tax Invoice
  • Credit/Debit Notes

Submitting the wrong type can cause rejection. Ensure your team understands when to use each format.


4. Poor File Formatting

Invoices must be in structured XML or JSON format, not just PDFs. Incorrect formatting or missing mandatory fields will lead to automatic rejection.
Tip: Use e-invoice-ready accounting software like AutoCount Cloud Accounting that formats your invoices correctly for MyInvois submission.


5. Late Submission

Deadlines matter. E-invoices must be submitted to MyInvois within 72 hours of issuance. Delays can result in non-compliance.
Solution: Automate submission through API integration to avoid manual delays.


6. Not Handling Buyer Rejections Properly

Buyers can reject an invoice through MyInvois within a specific window.
Mistake: Ignoring buyer rejection notifications.
Solution: Monitor your MyInvois dashboard daily and reissue corrected invoices promptly.


7. Forgetting to Sync with Your Accounting System

Even if you validate invoices in MyInvois, you still need to ensure they’re properly recorded in your accounting system.
Tip: Choose software that integrates both processes so there’s no data mismatch.


Bonus: How to Stay Compliant in 2025

  1. Train your staff on e-invoice requirements.
  2. Use integrated systems to reduce manual errors.
  3. Monitor LHDN updates — compliance rules may evolve.
  4. Work with an experienced e-invoice partner for setup and support.

Final Thoughts

The e-Invoice rollout in Malaysia is here to stay — and compliance is not optional. Avoiding these common mistakes ensures smooth approval, better cash flow, and fewer headaches.

Need a system that makes compliance effortless? Check out our AutoCount E-Invoice Solutions for full integration with MyInvois.

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