Your Digital Transition Partner — We Train, Guide & Support You All the Way
AutoCount e-Invoice support - From setup to success, our multilingual training & ongoing support ensure you're never left behind — especially for SMEs adopting AutoCount Cloud solutions.
AutoCount e-Invoice support (Online or On-site)
Introduction to AutoCount Cloud Accounting, PalmPOS, and HRMS
Customized walkthrough for your industry (retail, service, hawker, etc.)
Hands-on training for e-Invoice generation, MyInvois portal access, and reporting
Step-by-Step Video Tutorials
Short, clear video guides in English, Malay, and Chinese
Available on demand via YouTube & support portal
Live Zoom Training Sessions (Weekly)
Join our scheduled Zoom training, perfect for business owners or staff
Includes Q&A session with our experts
WhatsApp Support & Remote Assistance
Direct help from our team via WhatsApp
Remote screen-share setup when needed
Resource Portal
Access user manuals, FAQs, government SOP updates, and e-Invoice announcements
Always updated with the latest LHDN e-Invoice guidelines
We Speak Your Language
Whether you’re a café owner, a food vendor, or a locksmith — we support you in:
- Bahasa Malaysia
- Chinese
- English
- Hokkien
- Cantonese
Our Proven Workflow
Our Process:
Assessment – Understand your current workflow
Setup – Deploy the right AutoCount modules
Training – Full staff training & onboarding
Support – Continuous updates, chat help & retraining
General FAQ
Yes, we offer continuous support via WhatsApp and Zoom even after training.
Yes, onboarding training and video tutorials are included. Implementation fee applies on top of subscription fee.
Absolutely! We provide multilingual support in Bahasa Malaysia, Chinese, English, Hokkien and Cantonese.
Our step-by-step methods are designed for even non-technical users — including hawkers and small shopkeepers.
Still Have Questions?
Let’s talk. Our experts are ready to show you how AutoCount Cloud Accounting can transform your business.